Privacy Policy

Newsletter Insights (“we”, “us”, or “our”) operates the newsletter analytics platform at newsletterinsights.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and ensuring you understand how your data is handled. By using our Service, you agree to the collection and use of information in accordance with this policy.

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Account preferences and settings

Payment Information

When you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card number. Stripe may collect:

• Credit card details (stored securely by Stripe)
• Billing address
• Transaction history

Usage Data

We automatically collect certain information when you use the Service:

• Pages and features you access
• Time spent on the Service
• Browser type and version
• Device type and operating system
• IP address and approximate location
• Referring website

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage subscriptions
• Send transactional emails (account confirmation, password reset, billing notifications)
• Send product updates and announcements (you can opt out)
• Respond to your inquiries and support requests
• Detect, prevent, and address fraud and security issues
• Analyse usage patterns to improve user experience
• Comply with legal obligations

We use the following third-party services to operate the Service. Each has their own privacy policy governing their use of your data:

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use the Service
• Improve our Service based on usage patterns

You can configure your browser to refuse cookies, but this may affect your ability to use certain features of the Service.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. Specifically:

• Account data: Retained until you delete your account
• Usage data: Retained for up to 24 months for analytics
• Transaction records: Retained for 7 years for accounting and legal purposes

After account deletion, we may retain anonymised data for statistical purposes.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your data
• Restriction: Request restricted processing of your data

To exercise any of these rights, please contact us at support@newsletterinsights.io. We will respond to your request within 30 days.

For users in the European Economic Area (EEA) and United Kingdom, we process your personal data in accordance with the General Data Protection Regulation (GDPR) and UK GDPR.

Our legal bases for processing your data include:

• Contract performance: Processing necessary to provide the Service you have subscribed to
• Legitimate interests: Processing for our legitimate business interests, such as improving the Service
• Consent: Processing based on your explicit consent, such as marketing communications
• Legal obligation: Processing required to comply with applicable laws

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centres via our hosting providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than the United Kingdom, including the United States where some of our service providers are located. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@newsletterinsights.io
• Website: newsletterinsights.io

Newsletter Insights
United Kingdom